Remasters and ports are big business, and when Warhammer 40,000: Space Marine Master Crafted Edition was announced, hardcore fans who played the original 2011 version were excited. That excitement quickly turned to frustration as the PC release contained a number of bugs, and Sega is now offering refunds to everyone who bought it.

Over on Steam, there are almost 100 “mostly negative” reviews citing buggy loads, ugly UI changes, and constant crashing, leaving fans disappointed. “Decided to pick up a copy after the price was reduced for Anniversary Edition owners as some goodwill was returned,” one player wrote. “Have played less than an hour and got sent into bugsplat just navigating the menus, all of which are a downgrade compared to the original. No idea why Relic have decided to fix what’s not broken here.”

Sega dropped the price to $20 for anyone who already owns the Anniversary Edition, and as Kotaku is reporting, letting fans who already purchased it on PC get a refund through July 10. Sega also laid out improvements that Patch 3 was to implement, including “fixed softlocks, graphical glitches, and input issues in various screens” and more technical fixes like moving local user profile data to a different location to prevent certain crashes.

However, the game’s problems go outside PC players. Xbox Series X|S players–who play the game via Game Pass Ultimate–are also experiencing a bug that’s eating their save files. It’s such a common complaint that players are sharing their stories over on Reddit to see if there’s any possible solution, as refunds aren’t available on that platform yet.

If you’re too frustrated to keep playing but still want your Warhammer goodness, Warhammer 40,000: Gladius – Relics of War is on supersale right now over at GOG. Additionally, Warhammer 40,000: Space Marine 2 is available on current-gen consoles and PC, and was such a success that a third game is already in the works.

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